Need Help Or Advice? - Call Us On 01825 508 502
10% Off Your First Order
Free UK Delivery On Orders Over £50
ORDER BY 1PM FOR NEXT DAY DELIVERY*

Delivery & Returns

Standard Delivery

FREE - when you spend £50, or £3.95 for orders under £50

Delivery in 3 to 5 working days (excluding weekends and bank holidays)

Free delivery over £50 applies for UK mainland only

We can’t deliver during a specific time slot, but if you are likely to be out we are happy to deliver to a work, family or friends address.

Express Delivery

£7.00

Order by 12pm for next working day  delivery (excluding weekends and bank holidays).

Orders placed after 12pm will be delivered in 2 working days.

UK mainland only.

Saturday Delivery is possible and costs £12. This is a special service and you will need to ring 01825 508502 to place your order

How Will It Be Delivered

We use Royal Mail Tracked 48 as our main standard delivery service for all parcels. 

 This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

 We aim to dispatch your order the following day if paid for before 12pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

 Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

 

UK Express/Next Day Delivery

We typically use Royal Mail Tracked 24 or Parcelforce 24 for our Express delivery service, this is trackable. We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

 *Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse on the same day if placed before 12pm (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

 Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Returns

We know sometimes everyone changes their minds about a purchase. You have up to 14 days to return a item after delivery for a full refund excluding your costs for returning the item.

 

If you wish to return any items please either contact us on 01825 508 502 or email info@kidsstufftoys.co.uk

 

We can supply you with a Prepaid returns label or you can return the Parcel yourself to the address below

Please return parcels to:

 

Kids Stuff

Unit 3 Pacemanor

Brmableside

Bellbrook Ind Estate

Uckfield

TN22 1QQ

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